FAQs

 

Where can I shop Wilde Ivy?

All the brands under Wilde Ivy can only be bought online at Wilde-Ivy.ie/com

What brands are currently available on Wilde Ivy?

Where are the brands from?

• Indi & Cold- San Sebastian
• Louche- London
• b.young- Denmark
• Saint Tropez- Denmark

What is the size range?

We are currently stocking clothing ranging from sizes 8-16, however we are going to increase this range. If there is a size that you are looking for and it is unable please contact us here, as we may be able to order this in for you.

Will Wilde Ivy be providing more clothing brands?

Yes we hope to add more clothing brands within in coming months. We are constantly looking for new sustainable brands that match our brand ethos. 

How long will it take to receive my order?

We aim to have all orders sent on the next working day and customers should receive deliveries within 2-3 days in Ireland.

Where can I find your size guides and care instructions?

Please see our size guide. Be sure to always read the care label and washing instructions before washing any of the clothing items.

How much does delivery cost for orders within the Republic of Ireland?

All deliveries within Ireland are €4.95.

Do you offer international delivery?

Yes, we offer international delivery at an extra cost. UK: €10.00 Europe: €15.00   USA: €35.00 Middle East: €25.00 Far East: €45.00 Australia: €55.00.

What should I do if my order hasn't been delivered yet?

Please email us with your order reference number. Contact us here.

What is your Returns Policy for orders sent within Republic of Ireland?

If you want to return the items you must do so within 28 days from date of purchase. Items purchased more than 28 days ago cannot be returned. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and labelling.

What is your International Returns Policy?

Please see our returns procedure here for International Returns.

How do I return something to you?

Online orders can only be returned through our online system. Please see the online returns process here. 

Can I return an item for an exchange instead of a refund?

Unfortunately, we currently do not offer an exchange facility. However, you can return any clothing item which is the return time line for a refund and purchase another style or size. For more information on returns, see our returns policy here.